How it works

UX Project Process

The breakdown of a typical UX Project. Generally they follow the same pattern, based on the double-diamond methodology: Discovery, Definition, Design & Delivery.

Discovery

The Discovery process involves understanding the problem space: meetings and workshops will focus around understanding the stakeholders needs and motivations - both from end-user and business UVP perspective. Outcomes are often persona studies and experience or business canvasses.

Definition

The Definition Phase will scope the project down, finalise and focus it on the goals outlined in the discovery phase. Outcomes are often personas, journey maps and / or Storymapping. Ultimately this is the outline and scope for the final design solution.

Design

The Ideation phase. With the scoped definitions from phase 2 we begin to model the user-journey: how will the user understand and achieve their goals through our modelling. Working documentation and deliverables are UI wireframes and prototypes.

Delivery

Once the user-journey is mapped, understood and agreed upon - this is the template for the final design handover, which is a hi-fidelity design of the UI with the corporate branding applied. This will be how the final solution will look and feel.