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SDA Analytics — Plugin Usage Analyzer

Product design — analytics dashboard design and stakeholder presentation

Role: Senior Designer

product-designux-research

Problem

Enterprise teams running CloudBees CI at scale had no visibility into plugin health across their controller fleet — which plugins were unsupported, outdated, or actively in use across pipelines — making upgrade planning and compliance audits entirely manual.

Solution

Plugin Usage Analyzer: a new analytics dashboard within SDA giving operations teams fleet-wide insight into plugin usage patterns, CloudBees support status, update recency, and distribution across controllers. Alongside it, a workload analytics module surfaced CI queue health and team throughput. The plugin analyzer was validated with the Customer Advisory Board before final UI delivery.

CI intelligence as the bridge between CloudBees CI and CDRO

01 SDA Analytics

As CloudBees CI matured and the broader platform moved toward a Software Delivery Automation rebrand, analytics emerged as the connective layer between two previously separate products — CloudBees CI (enterprise Jenkins) and CloudBees CD/RO (release orchestration). The analytics surface needed to serve a distinct persona: not the developer triggering builds, but the operations lead or platform engineer responsible for the health of the whole CI fleet. Two modules were explored in parallel — workload analytics (controller throughput and job queue health) and plugin usage analytics (fleet-wide plugin hygiene). The plugin analyzer shipped first.
CloudBees SDA — workload analytics wireframe showing controller fleet job deviation, wait time, and throughput metricsCloudBees SDA — workload analytics wireframe showing controller fleet job deviation, wait time, and throughput metrics
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Fleet-wide plugin hygiene for enterprise CI operators

02 Plugin Usage Analyzer

CloudBees SDA — annotated Plugin Usage Analyzer design spec with usage type logic and edge case notesCloudBees SDA — annotated Plugin Usage Analyzer design spec with usage type logic and edge case notes
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CloudBees SDA — Plugin Usage Analyzer wireframe with numbered callouts, shown at Customer Advisory BoardCloudBees SDA — Plugin Usage Analyzer wireframe with numbered callouts, shown at Customer Advisory Board
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CloudBees SDA — Plugin Usage Analyzer production UI with donut chart summary metrics and full plugin tableCloudBees SDA — Plugin Usage Analyzer production UI with donut chart summary metrics and full plugin table
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Part of the CloudBees selected work →